►KL International Airport (KLIA) and klia2 are they the
There are two different terminal, the KL International Airport
(KLIA), which is also known as the Main Terminal for full
service airlines and klia2, the low-cost-carrier terminal.
klia2 is located less than 2 kilometers away from KLIA, and is
connected to KLIA via the
Free Shuttle Bus and Express Rail Link.
►How do I contact the klia2 management?
For general enquiries, you may contact klia2 hotline: +603
8778 5500 ext 01 / 02 / 03
►How early can I check-in for my flight?
Passengers are advised to check in 3 hours (for international
travels) and 2 hours (for domestic travels) before flight
time. However, it is recommended that you contact your
respective airlines for more information.
►Is there Wi-Fi coverage at the klia2 terminal?
Yes, free Wi-Fi is available in both public and transit areas
of the terminal.
lost one of my belongings at the airport. How do I find out if
it was retrieved?
You may contact the
klia2 lost and found department at +603-8778 5409 or Air Asia
Lost and Found klia2 office +603-8778 5495. Check on the
Lost and Found
page for more information.
I get a prepaid SIM card at the Airport?
Prepaid SIM cards are available at the Arrival Hall (Level 2)
►Is there any banking facility in klia2?
There are CIMB Bank e-banking services at the Departure
Hall (Level 3) in klia2 Terminal. Hong Leong Bank e-banking
service is located at Level 3 in the klia2 Departure Hall.
Maybank full service banking is also available at
Getaway@klia2. You can find numbers of ATMs at both public and
transit areas in all terminals.
►Can I buy duty free items in klia2?
As per Customs regulations, only passengers who have an international
boarding pass and valid passport are eligible to shop duty free. Check on
the Duty Free page for