Self Check-in Kiosk at klia2

There are Self Check-in Kiosk at klia2 for all AirAsia and AirAsia X guests, before proceeding to the baggage drop counters, for guests who have check-in baggage. At the Departure Hall, there are plenty of self check-in kiosks available for the passengers to complete their check-in.

All guests may enjoy Self Check-In except for guests with reduced mobility and those with special needs, expectant mother, 10 or more guests under one booking number via Mobile / Kiosk Check-In.

A check-in fee of RM10 per guest will be charged for domestic flights (only within Malaysia) for the airport counter check-in. There will be no check-in fee for all international flights.

Self Check-in FAQs

When can I check-in from the Web or Kiosk?
You may check-in from the Web or Kiosk from four (4) to fourty-eight (48) hours before the scheduled flight departure time.

How early do I need to come to the Airport after performing Self Check-in?
Opening and closing times are as below:

Domestic Flights International Flights
Opens 2 hours before departure Opens: 3 hours before departure*

Closes:

  • 1 hour before departure (from klia2)

  • 30 minutes before departure (from Japan)

  • 45 minutes before departure (from other airports)
 

Closes:

• 1 hour before departure (all airports)

* For flights flying Nagoya (NGO) – Taipei (TPE) route, check-in counter at Taipei Taoyuan International Airport opens 2.5 hours before departure

Have bags to check-in or need to verify your travel documents?
Drop your checked baggage (if any) at the baggage drop/document check counter and ensure that your documents are verified before proceeding to the security check point.

No baggage to check-in?
Just head to the boarding gate according to the boarding time as stated on your boarding pass if you are not required to verify your travel documents. Keep in mind that that the boarding gate closes 20 minutes before departure.

Can I print boarding pass at klia2?
You may reprint your boarding pass if you have self checked-in. If you have performed web check-in, you can reprint your boarding pass online. Don't have a printer? You can select to send a barcode to your mobile phone which you can use to get your boarding pass reprinted at the airport.



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